Terms of Service
Effective date: November 12, 2026
These terms apply to tripletwist.com and to any chat or messaging assistant operated by or for Triple Twist LLC (“Triple Twist”, “we”, “us”), 870 Market Street, Suite 1040, San Francisco, CA 94102. By using the site or messaging us, you agree to them.
This site is informational
Nothing on this site or in a chat is an offer or a booking. A date is reserved only by a signed service agreement and a paid deposit. If anything here differs from your signed agreement, the agreement controls. Our Booking Policies describe deposits, cancellations and minimums.
Prices and availability
Prices, packages and availability shown on the site or mentioned in a chat can change and are confirmed only in writing by a member of our team.
Automated assistants
We may answer messages with an automated AI assistant, including through Google Search and Maps messaging and a chat window on this site. When you use one:
- You are communicating with software, not a person. You can ask for a person at any time.
- Answers may be incomplete, out of date or wrong. An assistant cannot quote a binding price, confirm availability, reserve a date or change an agreement.
- Conversations are saved and may be reviewed by our team so we can respond and follow up.
- Do not send payment card numbers, passwords, or health information.
Text messages
If you message us, you agree that we may reply to that number or address about your request. Message and data rates may apply. Reply STOP to end text messages.
Acceptable use
Do not misuse the site or assistants: no scraping or automated harvesting, no attempts to disrupt the site, gain unauthorized access, or manipulate an assistant into harmful or misleading output, and no unlawful, harassing or false submissions.
Content
The text, photographs, design and logos on this site belong to Triple Twist or are used with permission. You may not copy or reuse them without our written consent.
Other sites and services
We link to and use services run by others, such as payment providers, maps and social media. We are not responsible for their content or practices.
Disclaimer and limit of liability
The site and assistants are provided “as is”, without warranties of any kind. To the extent the law allows, Triple Twist is not liable for indirect or consequential damages arising from use of the site or an assistant, and our total liability for such use is limited to $100. This does not limit our obligations under a signed service agreement.
Governing law
California law governs these terms. Disputes will be heard in the state or federal courts located in San Francisco County, California.
Changes and contact
We may update these terms; the effective date above shows the latest version. Questions: [email protected] or 888-865-6960.